The second-hand marketplace Shoppers Express Displeasure Over Size Changes
Shoppers are voicing their frustration following a change that caused products showing incorrect sizing.
This online marketplace has revised its size classifications for women's and children's clothes failing to inform every member regarding the update.
Online Platforms Backlash
Many shoppers and sellers have taken to social media claiming that product pages now present a modified sizing category compared to what was initially listed because of the remapping.
The company said the new system was more in line with other platforms.
The platform has recommended to check their listings and adjust the sizing manually when needed, which has left users frustrated.
Sizing System Updates
Earlier, the sizes had both numerical and alphabetical indicators, like S/8 or M/10.
The revised method features a letter with a size spectrum like S/UK 8-10.
For certain items, the size labels have been reassigned - for example a size L was formerly size 12 but now shows as UK 16-18.
User Experiences
A fashion influencer, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
A different member, based in Glasgow, stated items she posted with size 14 tags were showing in the marketplace as size 20–22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she said.
Required Changes
Charlotte Lunn, located in England, said she had been left angered by the change as she had to manually change the measurements for "each individual item".
"This situation is especially annoying, as I'm chronically ill and Vinted sales have been crucial following partial earnings loss," she stated.
Service Background
The platform boasts over 100 million shoppers, with 18 million British users.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This isn't the first time that an unexpected update within the service has received backlash: earlier, the platform withdrew an update concerning shipment methods due to shopper criticism.
